Address Change

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PIERCARLO ABATE, Instructional Design

 

THE ISSUE: Many customer updates, such as address change, can be partially or completely performed online, freeing resources for other customers' needs.

THE SOLUTION: Texas Department of Public Safety plans to develop a series of short how to videos available online through official and social media

THE NEXT STEP: Texas Department of Public Safety will adapt the same videos for Spanish speakers (the largest bilingual community in Texas.

CLICK IMAGE TO WATCH THE VIDEO

 

As the lead Instructional Designer for this project I was responsible for the following:

PROJECT PROPOSAL

I developed an outline for the management. It comprehended a cost analysis and projected time-lines.

PROJECT MANAGEMENT

I secured resources, assured that the project stayed to time-lines and that management was regularly updated on progress. In collaboration with Subject Matter Experts I created the content.

VIDEO PRODUCTION

I shot the raw footage on Chroma-key (green screen) and  then edited the material using Final Cut.

POST-PRODUCTION

I created animations to support the overall look of the product and I inserted in the final video.

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