PIERCARLO ABATE, Instructional Design
BACKGROUND: The Department of Public Safety Driver License Division was in the process of implementing major organizational changes.
THE ISSUE: Every change from the status quo created a disruptive period WITH NEGATIVE CONSEQUENCES within the workforce.
THE SOLUTION: In order to mitigate the disruptive effects of these changes, management decided to create a program to further develop staff ability to adapt to change. Management asked me to develop a training plan containing: