Training Scenario - Driver License Office

HOME

CASE STUDY

PORTFOLIO

ABOUT

CONTACT

Portfolio:

PIERCARLO ABATE, Instructional Design

 

BACKGROUND: 25% of all human trafficking victims in the nation are in Texas. Traffickers often need some form of ID for their victims. Driver License field offices are a key element to identify potential cases.

THE ISSUE: Field office managers have identified a lack of knowledge in their  Customer Service Representatives in order to identify cases of suspected human trafficking and help the potential victims.

THE SOLUTION: An in house produced training video showing a realistic scenario of suspected human trafficking.

THE GOAL: Help employees to develop strategies on how to deal with this specific situations.

CLICK IMAGE TO WATCH THE VIDEO